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Wednesday, April 01, 2015 Vol. 78 No. 12


Also in this issue...

01 |Digital Edition
02 |Front Lines
03 |The Goods
04 |The Goods Submissions


05 |Classifieds
06 |Request Product Info
07 |Young Retailer Award
08 |Article Archive
09 |BuZZ!
10 |Facebook© - Buzz Cuts
11 |Wells on Twitter
12 |Store Layout
13 |Digital Catalogs
14 |Trade Show Calendar
15 |Hard Goods Distributors
16 |Media Kit 2015
17 |Subscriptions


Featured Companies

PROVEN WINNERS
SUN GRO
SUNTORY FLOWERS LTD
COLLIER METAL SPECIALTIES INC
LIVETRENDS DESIGN GROUP
BOTANICAL COLLECTIONS
THE CONARD-PYLE CO.
THE HIAWATHA CORPORATION
LFS INC.
REED EXHIBITIONS
>> See All

April 2015 Issue

Features
Classically Chic | Chris Beytes
IPM Essen, now considered the world’s largest horticulture trade show, is rapidly gaining ground and attention on the retailer trade show circuit.

Talking About the Bees | Heidi Wollaeger, Kristin Getter and Bridget Behe
Do consumers understand neonicotinoid-free or bee-friendly pest control methods?



Consumer Buzz
Consumer Must Haves | Ann-Marie Vazzano
Prosper Insights & Analytics’ “Expendables vs. Untouchables” report, compiled for STORES, sheds light on what consumers are willing to forgo in the name of a healthy budget versus what they can’t live without.

Customer Satisfaction Down | Ann-Marie Vazzano
Customer satisfaction with retail is down for the first time in four years, according to a report released by the American Customer Satisfaction Index (ACSI).



Columns
Customer Service, Twofold | Ellen C. Wells
It struck me as an overlooked concept that part of the success of Cole’s Winter Farmers’ Markets is that they treat their vendors like customers.

Wheels on Fire | Amanda Thomsen
Roll out an old carpet, set up your wares and set the sidewalk on fire with your on-trend look.




Profit Planet

Not many garden centers are seen as top-end gift retailers because they consider gifts an afterthought.



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