Also in this issue...
(Vol. 80 No. 10)
February: In Like Black Ice, Out Like Mardi Gras | Amanda Thomsen
What are the pros and cons of working for a Boomer vs. Millennial?
Pump Up That Cortex | Ellen C. Wells
Do not shy away from the unpleasantness of the effort.
The Dangers of Playing It Safe | Jennifer Polanz
Fortunately for our industry, we trade in peace and solace, as long as we sell it right.
2017 Grocery Trends | Ann-Marie Vazzano
Faster checkouts and more digital connections top the list of grocery shopping trends for 2017, according to GroceryStories.com.
A Gender Divide | Ann-Marie Vazzano
Men and women have two very different views as to who’s responsible for their household’s spending.
App Woes | Ann-Marie Vazzano
Mobile marketing services provider 3Cinteractive (3C), recently released its 2017 Mobile Planning Guide For Grocers, which identifies key trends where grocers and marketers should place their focus on mobile initiatives this year.
Brick-And-Mortar Challenges | Ann-Marie Vazzano
According to a report from Retail Systems Research, more than half of retailers (54%) say the need for more consistent store execution/employee productivity is their top business challenge.
Consumers Pumped By Gas Perks | Ann-Marie Vazzano
Fuel savings is America’s favorite loyalty program reward for the second year in a row.
From Drone to Doorstep | Ann-Marie Vazzano
On December 7, Amazon successfully completed its first-ever drone delivery.
Heavy Spenders | Ann-Marie Vazzano
A recent Viant/Nielsen study aimed to pinpoint the characteristics of “heavy spenders”—the top 40% of shoppers based on their total spending over the past 90 days.
Humanless Retail | Ann-Marie Vazzano
When it comes to retail sales, Panasonic is removing store associates from the equation in Japan with the introduction of checkout machines that can both scan and bag items.
Phone Addicts | Ann-Marie Vazzano
If you want to get in front of your customers, you’d better get on their smartphones.
The “Year of Promotions” | Ann-Marie Vazzano
2016 was the “Year of Promotions,” with a 52% increase in offers over the holiday season, according to DynamicAction’s Retail Index.
The Future Is Now | Ann-Marie Vazzano
Italy’s Coop Italia—the country’s largest grocery chain—recently opened its first “Supermarket of the Future.”
The Key to Customer Satisfaction | Ann-Marie Vazzano
Putting consumer needs ahead of business goals results in happy customers.
The Survey Says … | Ann-Marie Vazzano
Retailers are using flawed surveys to gauge customer satisfaction, according to a recent study from Interaction Metrics.
Make It Easy | Ellen C. Wells
Containers to make gardening life that much more sweet and easy.
Container Series: DIY Kokedama | Amanda Thomsen
You can make these with whatever plants are hanging around (pun intended).
Customer Service: Speak Your Customers’ Language | Teresa Odle
Using plain language in gardening communication is a necessity to build and keep your customer base.
Hiring for the Long Haul | Jennifer Polanz
Tips for attracting and retaining the best employees for you.
Trends: Vertical Gardening: What’s on Your Wall? | Paris Wolfe
Here’s a primer on the basics of vertical gardening.
AAS Winners for 2017 | Ellen C. Wells
All-America Selections released another 11 winners for 2017 recently, bringing the total number of varieties receiving AAS Winner designation for 2017 to 16.
Bailey Nurseries’ Spring Previews | Jennifer Polanz
Toward the end of the month, Bailey Nurseries will host its annual Spring Preview meetings for customers throughout the United States.
DCA Outdoor Doubles Offerings | Jennifer Polanz
Kansas City, Missouri-based DCA Outdoor, Inc. doubled its distribution capacity by purchasing Brehob Nursery, Inc. in December, a wholesale nursery and landscape distributor.
Foliage First | Jennifer Polanz
Christina Salwitz—who’s a valued Green Profit contributor, as well as a garden coach and Garden Center Group service provider—teamed up with fellow landscape designer and garden writer Karen Chapman to pen “Gardening With Foliage First: 127 Dazzling Combinations that Pair the Beauty of Leaves with Flowers, Bark, Berries, and More.”
Garden Media Group Trends Report | Jennifer Polanz
In case you missed it, Garden Media Group released its annual trends report for free download.
Griffin Opens Colorado Branch | Jennifer Polanz
Greenhouse distributor and supplier Griffin announced in January it will open a new service center in Aurora, Colorado, sometime this month.
Make Ice When the Temps Drop | Ellen C. Wells
Thanks to a surplus of bone-chilling temperatures, Milaeger’s has made an outdoor ice rink at their store.
Stephanie Whitehouse Joins Dickman Farms | Jennifer Polanz
Stephanie Whitehouse has returned to her home area of the Finger Lakes to join the team at Dickman Farms Greenhouses & Garden Center as the retail general manager.
Retailing Riddles: Never Assume | Bill McCurry
When faced with riddles, we usually answer based on our experience, assumptions and biases.
The Friel World
Cain and Abel and Hannibal | John Friel
Feeding birds is hobby #2, behind gardening—a natural for garden centers.
The Goods | Adriana Heikkila
Abbott-Ipco Inc.; Anthony Tesselaar Plants; ArizonaEast LLC; Bloem Living LLC; Danziger “Dan” Flower Farm; Darwin Perennials; Dümmen Orange; Emerald Coast Growers LLC; Entryways; Gardener's Supply Company; J. Berry Nursery; Lambert Peat Moss; LFS Glove; McConkey; OPCOM Farm; PanAmerican Seed; Pleasant View Gardens Inc.; Star Roses and Plants; Suntory Flowers Ltd.; Terra Nova Nurseries; The Best Bees Company; Twist and Seal; Weeks Roses
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