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Saturday, March 25, 2017 Vol. 80 No. 11


Also in this issue...

01 |Digital Edition
02 |Front Lines
03 |The Goods
04 |The Goods Submissions


05 |Classifieds
06 |Request Product Info
07 |Article Archive
08 |BuZZ!
09 |Facebook© - Buzz Cuts
10 |Wells on Twitter
11 |Store Layout
12 |Digital Catalogs
13 |Trade Show Calendar
14 |Hard Goods Distributors
15 |Media Kit 2017
16 |Subscriptions


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PROVEN WINNERS
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NATURE'S SOURCE
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>> See All Consumer Buzz Consumer Buzz
An Ultra-Personalized Customer Experience
| Ann-Marie Vazzano
  
>> Published Date: 2/28/2017
 
Three-quarters of retailers plan to ID customers in the store by their smartphones via WiFi by the end of 2019, according to Boston Retail Partners’ POS/Customer Engagement Survey. Eight in 10 retailers surveyed will also make purchase suggestions to customers based on items they’ve bought in the past. This year, retailers say their top priority is identifying customers to create a more personalized experience. Currently, 34% of retailers offer loyalty-based personalized rewards, 18% say they’ll offer this service in the next year and 21% will offer it within the next one to three years. GP



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